A short summary of our Privacy Policy, effective 29 September 2026. The full policy is what applies.
What we collect and why
Your name, contact details, gender, date of birth and profile picture, the leagues and games you play, your RSVPs, and your payment history. We use it to register you, place you in a team, run your games, take payment and keep you updated.
Who can see it
Other players see your first name, last initial and profile picture. It doesn't have to be a photo of you: a cartoon or your pet is fine.
The venue running your competition gets what it needs to run it, such as your name and team.
Service providers help us run Just Play, including Stripe for payments, Intercom for support, SendGrid for email and Cellcast for SMS.
If you join your team's WhatsApp group, the group can usually see your WhatsApp name and number.
We don't sell your personal information.
Where it's stored
Our app and database are hosted on AWS in Sydney, so your account data is stored in Australia. Some service providers, such as Stripe and Intercom, may process information overseas.
Location
The app can use your location to show leagues and games near you. It's optional, and you can turn it off in your phone's settings.
Your choices
Unsubscribe from marketing emails and SMS at any time. You'll still get messages about games you're registered for.
Delete your account in the app: Profile → Account → Delete my account.
Ask for a copy of what we hold, or a correction, by emailing [email protected]. We respond within 30 days.
Still need a hand? Contact us and put "Privacy" in the subject.