Just Play

In the app, go to <b>Profile → Account → Delete my account</b>. If you can't get into the app, email us from the address on your account and we'll do it for you.

If your team renews, opt out of your next season first. See <a href="https://help.justplay.com.au/en/articles/6768417-does-my-season-renew-automatically" rel="nofollow noopener noreferrer" target="_blank">Does my season renew automatically, and how do I stop it?</a>

Deleting your account doesn't refund a season you've already paid for.

Credit and One Game codes are tied to your account, so use them before you delete it.

- If your team renews, opt out of your next season first. See <a href="https://help.justplay.com.au/en/articles/6768417-does-my-season-renew-automatically" rel="nofollow noopener noreferrer" target="_blank">Does my season renew automatically, and how do I stop it?</a>
- Deleting your account doesn't refund a season you've already paid for.
- Credit and One Game codes are tied to your account, so use them before you delete it.

We delete or de-identify your personal information, except records we have to keep by law, such as payment records. Messages you've sent in a team WhatsApp group are held by WhatsApp, so leave the group if you want to. The details are in our <a href="https://help.justplay.com.au/en/articles/5326319-privacy-policy" rel="nofollow noopener noreferrer" target="_blank">Privacy Policy</a>.

Still need a hand? <a href="https://help.justplay.com.au/en/articles/16284233-how-do-i-contact-just-play-customer-support" rel="nofollow noopener noreferrer" target="_blank">Contact us</a> from the email address on your account.

In the app, go to Profile → Account → Delete my account. Opt out of any upcoming renewal first.

How do I delete my Just Play account?

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How do I delete my Just Play account?

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