Scheduling clash? Not surprised – we thought you might be a bit of a big shot.
Easy fix. If you can’t make an upcoming game, all you need to do is update your RSVP. The easiest way to do this is via our iOS or android app. You can toggle yourself to unavailable for upcoming games or block out specific dates in advance via the availability calendar in your profile.
For bonus points, please mark yourself as unavailable at least 36 hours prior to the game start time. With 36 hours notice we can find close to unlimited fill in players and make sure your team's game can go ahead without any issues. However, when you change your RSVP 30 minutes before the game it is very difficult for us to rub our hands together and make a player appear to replace you. We're good, but we're not THAT good.
How will you know your upcoming game details?
- You can always check your upcoming games and manage your RSVP at any time via the Just Play app.
- We send an email reminder the day before your game - so even if you've smashed your screen on the weekend and are currently trawling gumtree for an iPhone 5, you can still be across your game details and update your availability from within the email.
Anything else to know about RSVP's?
- Letting someone in your team know that you can't play via Facebook / Whatsapp / text etc is NOT the same or equally as good as updating your RSVP with us. Nobody in your team is responsible for finding a fill-in or dealing with your absence, so while it is a nice idea and a welcome and courteous additional step, we do always require you to update your RSVP with us. Failure to do so will have your non-attendance recorded as a no-show as part of our game report process.
- Recording 2 x no-shows in a single season can result in you being removed from the team. This is a last resort, but ultimately we have a responsibility to our teams (and your teammates), as well as to our opponents and the competition organisers to field a reliable team each week. Not that we're expecting any issues, we just like to be clear on what is required.
Still got questions? Lucky we have a few more answers up our sleeve: More info