The competitions we play in are managed by our competition partners and any decision to suspend a competition is made by our partners. More info on what our partners do and what we do. This includes when a competition is suspended due to COVID-19 and Government restrictions.

For more information on COVID-19 and a safe return to sport, head here

What does this mean for you?

If you're in a current team:

Teams will be affected differently. In most cases we initially expect that competitions will resume once restrictions are lifted and games will be rescheduled once it's safe to resume the competition. If your games are not rescheduled, we will provide a pro-rata refund or monetary credit for any games missed due to COVID-19 restrictions.

If you're about to begin:

If you haven't started yet, it's likely that the season will simply be pushed back and you will still receive the correct number of games paid for. If this is not the case, we will provide a pro-rata refund or monetary credit for any games missed due to COVID-19 restrictions.

👉 In both cases you can expect to receive communications via the app or through email from the Just Play team as soon as we get the relevant information from our venue partners.

Please note: As new COVID-19 restrictions are announced and lifted in different states, we often experience an high influx of questions in Customer Support, therefore there may be longer wait times. Rest assured we will send out information regarding your registration as soon as we can.

If you are unable to play in the competition once it has been rescheduled, we unfortunately cannot provide you with a refund. We are responsible for making full payment in full to the venue prior to the season starting, so regardless of if you play 9 out of 10 games, 6 out of 10 games or 0 out of 10 games, our costs and obligations to the competition provider don't change.

We take our obligations to our players and venues very seriously and are following the advice of the ACCC regarding sporting clubs and players - check it out here.

View our refunds policy here.

Thanks for your ongoing support - The Just Play team ⚽️🏀🏐🏆

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