Sign in with the email address you used when you registered, either in the Just Play app or at justplay.com.au/sign_in. If the password is not working, use the Forgot password option and we will email you a reset link.
Resetting your password
Open the app, or go to the sign in page on the website.
Enter the email address you registered with.
Choose Forgot password.
Open the reset email and follow the link.
Set a new password and sign back in.
The reset email comes from "Just Play" <[email protected]> with the subject "Reset your password". If the link has expired, request a new one.
If the reset email does not arrive
Give it a few minutes, then check your junk, spam and promotions folders.
Make sure you are using the email address your registration confirmation and first game details were sent to. That is the address on your account.
If you have signed up more than once with different email addresses, your team may be sitting on the other account. Tell us both addresses and we will work out which one holds your bookings.
One person, one account
Our terms allow one account per person, and a registration or game credit cannot be passed to someone else. So it is worth sorting out a duplicate account rather than working around it.
Still need a hand? Send us the email address you are trying to use and the league you signed up for, using How do I contact Just Play customer support?, and we will get you back in.